KEYNOTES &

As a speaker Rhea is dynamic and infuses every presentation with credibility, relatability, sass, and charisma. Pragmatic and heart-driven, Rhea challenges audiences to ask better questions, to invest in building support networks and gives them a good dose of common-sense and wisdom that is often missing from corporate conferences and events. Rhea is available for local and international conferences and events as a keynote speaker, session presenter, workshop facilitator, host and MC. Topics include healthcare, medicine, leadership, and business.

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Meet Rhea Mercado…

THE INTELLIGENT REBELLION | FOSTERING OUR FUTURE WORKFORCE

Professionals are increasingly disengaged: they are burning out, changing employers or leaving the industry altogether. If this continues not only will individual companies have shortages in experienced and highly skilled professionals, the industry will suffer from a knowledge gap leaving the next generation of professionals to fend for themselves. We are in danger of creating an inexperienced workforce who do not evolve beyond the daily processes and procedures. Although they are trying to uphold the intrinsic values of healthcare and customer experience, they are not benefiting from the lessons learnt by the past generation. BOOK RHEA

Key Takeaways:

• This presentation is a synthesis of research and powerful storytelling to deliver a unique learning experience for the audience who will walk away from this presentation energised with the understanding they have the power to create change and to secure for the industry, a dynamic and sustainable future.

• Donuts increase blood sugar levels, not workforce productivity.

• Responsible leaders who focus on creating cultures of engagement, developing strengths and attributes, and who foster cultures of trust and safety will develop highly experienced, engaged, and profitable teams.

• The companies who design processes to meet their employees’ professional and personal needs will unlock the potential in their workforce. 

HUMANISING HEALTHCARE

Humanising Healthcare is a topic which challenges professionals to place a higher value on their most precious resource: human beings. Humanism in healthcare acknowledges that illness and recovery is an integral part of the whole human experience, and every person in the system, either patient or professional, is first and foremost a human being.

The RACE is a framework, developed by Rhea Mercado which combines the humanistic foundations of ethics, democracy, personal liberty and social responsibility and will help place both the patient and the healthcare professional at the heart of a revolution.  BOOK RHEA

Key take aways:

• This presentation is a synthesis of research and powerful storytelling to deliver a unique learning experience for the audience who will walk away with a framework to thrive in healthcare, and energised with the understanding they have the power to create change.

• With an abundance mindset, and movement towards collaboration and community and away from competition, we will create a humanistic healthcare system and sustainable health models which are focused on people over profit.

• It is possible to create healthcare systems in which both the patients and the professionals are supported.

• It is possible to meet both the mission and margin for healthcare practice by applying the RACE framework.